Privacy Policy

What we collect. When you request a quote, use the quote tool or contact us, we collect the details you provide: your name, phone number, email address, service address and information about your lawn.

How we use it. We use your information to prepare quotes, schedule and perform services, send service updates and invoices, and answer your questions. If you provide your phone number, you agree to receive service-related calls and text messages from Florentine Lawn & Spraying Solutions; message frequency varies, message and data rates may apply, and you can opt out of texts at any time by replying STOP.

Text messaging (SMS) program. We send marketing or promotional text messages only with your prior express written consent, as required under the federal Telephone Consumer Protection Act (TCPA) and applicable state laws — a clear affirmative action such as checking the optional "OK to text me" box on our forms, taken after a disclosure that consent is not a condition of purchase. With your consent we may text you about appointments, service reminders, service updates, account notices and promotional offers from Florentine Lawn & Spraying Solutions. Message frequency may vary; message and data rates may apply. Opt out at any time by replying STOP to any message (a single confirmation text may follow), or reply HELP for help.

Mobile opt-in data. Mobile opt-in and text-messaging consent are never shared with anyone for any purpose. Any information sharing described elsewhere in this policy excludes mobile opt-in and consent data.

What we share. We never sell your personal information. We share it only with the software providers we use to run our business (such as our customer-relationship and scheduling systems), and only so they can provide those services to us — always excluding mobile opt-in and consent data.

Cookies & analytics. This site may use cookies and basic analytics to understand how visitors use it and to improve it. Embedded content (such as maps) is provided by third parties under their own privacy policies.

Retention & your choices. We keep customer records for as long as needed to serve you and to meet our legal obligations. You can ask us to correct or delete your information at any time by contacting Florentine Lawn & Spraying Solutions at (318) 884-1662 or through the contact page on this site.

Children. Our services and website are intended for adults; we do not knowingly collect information from children under 13.

Changes. We may update this policy as our business or the law changes — the latest version always lives on this page.